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Overview

Feedbackup is a customer feedback application that helps to collect customer feedback easily, simple to implement and use. You can customize it to fit your needs, and it offers a variety of customization options. It is an essential tool for any business that wants to improve its customer service.

Get Started with FeedbackUp

Feedbackup tool that helps you collect feedback from your product’s users in real time. It is easy to implement and use, and it offers a variety of customization options to fit your needs.

You can use Feedbackup to identify your clients' demands quickly and provide them with better services.

Feedbackup is an essential tool for any business that wants to improve its customer service. It helps you collect feedback from your customers quickly and easily, and then use that feedback to improve your products and services.

As a business owner, it's important to collect feedback from your customers in order to improve your products or services. There are a few different ways to do this, such as through a public feedback page on your website or through a widget on your site. Once you've collected this feedback, it's important to manage it effectively in order to make the most of it.

With that said,

Go to infinity.500apps.com > Find Support on the top section of the suite > Feedbackup Click on Add Projects > Enter the Project Name, and Description, with that, said you can add project members as well. Save it.

Add Project

Add Project 2

Document the Feedback

This section is all about making sure you know what your customers are saying about your business. You can do this by following up with them after they give feedback and replying to their feedback. This way, you can stay on top of what they're thinking and how they feel about your company.

Recieved Feedback

The feedback received was very positive and helpful. The feedback title was "Great product!" and the content was "This product is great! I would definitely recommend it to anyone." The feedback received 5 votes and was posted on a Specific Date. The feedback was posted by "Anonymous".

Feedback 1

The feedback received was largely positive, with a few suggestions for improvement. Positive feedback: - The app is easy to use and navigate - The app is well-designed and visually appealing - The app is helpful and informative Suggestions for improvement: - The app could provide more information on certain topics - The app could be more user-friendly in some areas - The app could be more interactive

When you receive feedback, it's important to filter it in order to determine what is useful and what is not. There are a few things you can keep in mind that will help you filter feedback effectively:

Manage your Feedback

When you get feedback, you can use filters to help you manage it. That way, you can see the feedback you want to see, and hide the feedback you don't want to see.

Follow up on a Feedback

If someone gives you feedback, it is important to either reply to that person or add it as a task in a project management tool. This will help you to keep track of the feedback and make sure that it is dealt with in a timely manner.

Integrate FeedbackUp with Gmail and Social Media Platforms

One option is to integrate your app with the Gmail API. This will allow users to access his feedback directly from their Gmail inbox. You can also use the Gmail API to send messages and notifications to users.

Another option is to integrate your app with social media platforms like Facebook and Twitter.

App integrations

CLick FeedbackUp > Function > Select App

With that said here are some of your favorite apps Trello, Agile CRM, Amazon SES, Gmail

App Integration

Settings

You can check the setting, you see Personalize and Domain Select FeedbackUp > Group > Select Settings

Settings

Personalize

Personalization is the process of tailoring a product or service to meet the specific needs of an individual customer. This can be done through customization, which involves making changes to a product or service to suit the customer's preferences, or through providing a personalized service experience that is tailored to the customer's needs.

Select FeedbackUp > Group > Select Settings > Add Personalize Logo and Description

Personalize

Domain

You can see the Domain Name in setting Functionality You can change the domain name to your company name using a CNAME link. Enter the custom domain name you want to use for this site. It will not take effect until you create a CNAME record with your DNS.

Please map this in your DNS settings

Domain

Public Link

Select FeedbackUp > Group > Select Public link

Public Link

A public link is a URL that can be shared. Public links are typically used to share content or files with a large number of people, such as blog posts or a photo album. You can check the Feedback.

Preview

With that said You can check feedback status like Active, New, In progress, Under Review, Closed, and Add feedback mentioned dates and includes votes for the feedback as well.

Review Feedback

Dashboard

This session shows how FeedbackUp can keep track of Total Feedback, Total Bugs, Contacts, and Total 5 top Feedback, status, date, and country-based Feedback reports using the dashboard.

View Dashboard

Conclusion

Hope the above step by step guide helps you to use our app fully to grow your business. We’ve helped more than 30,000 businesses grow like the Fortune 500 and yours can be the next.

We have an app wise getting started page as well. Please go through it for more details on individual apps.

Thank you.

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